PUD offices to open one day per week, hours adjusted

Submitted by sheilac on Thu, 06/11/2020 - 14:30


Okanogan County PUD offices will open to the public on Thursdays, 7:30 a.m. to 5:30 p.m., June 18 and June 25. Customers will be asked to maintain social distancing procedures.

The offices have been closed to the public since March 17 to lessen exposure to COVID-19 for both customers and staff. Since the closure, all offices have had plastic or glass barriers installed to protect from virus transmission. Floors now have signs to mark 6-foot distances.

The branch offices in Oroville, Tonasket, Twisp and Brewster will only be able to accommodate one customer at a time with social distancing requirements. Customers are asked to wait outside for their turn. The Okanogan office can accommodate multiple customers at once.

Staff continue to be available via phone or email four days per week, Monday through Thursday 7:30 a.m. to 5:30 p.m. Emergency services are still available 24/7. Offices will remain closed to the public and most staff on Fridays to allow additional cleaning and sanitation through Sept. 21.

PUD services are available via phone, email, dropbox or through the SmartHub app or online program. Customers are asked to still make use of these options when possible.

Open office days beyond June 25 are yet to be determined. Updates will be posted on the district’s website and Facebook page.