Sign Up for Electric Service (Existing Service)
If you are signing up for a new service at a location that has existing PUD electric service (you have purchased a home, or are moving into an apartment) visit the closest PUD office and they will assist you.
Note: You may be required to provide a deposit. Read more about our deposit policy below.
Sign Up for New Electric Service (New Construction)
For new service at a location that has not had electric service before (building a new home), follow our New Construction process.
New Customer Deposit Policy
If you are a new customer of the Okanogan County PUD, there is a deposit requirement that needs to be met prior to opening your new electrical service account. You are considered a new customer if you have not had an active account with the Okanogan PUD within the past 12 months.
New account holders are required to give the PUD basic personal information for identification purposes in addition to paying their deposit. This information remains confidential and is to be used for positive identification and location of customers only.
For a new residential customer meeting the above requirements we require a deposit payment of $150.
Alternatives to Paying a Deposit
If you know someone who owns or is buying their own home and has an active account with a good credit rating of at least 1 year with the PUD they may co-sign, or guarantee your account. This means they agree to be liable for any unpaid balances and accrued charges in the event your closing bill is left unpaid.
If you have had an existing account within the past 12 months with another utility company, we may accept a letter of credit in lieu of a deposit. Your letter of credit needs to reflect no more than 1 late notice in the last 12 months. It also needs to show that you had an active electric account for at least 1 year.
Deposit Retention
Deposits are kept on your account for a period of 1 full year. If you have paid all bills in a timely manner, with no more than 1 late charge or disconnect notice, this deposit will be applied to your current account as a credit. If you have more than 1 late notice or disconnect notice during this year, your deposit will be held until you have a 1-year history with no more than 1 late notice. Other events such as the receipt of an NSF check may delay refunding of your deposit.